PROPERTY SERVICES - Operations
Should you have an engineering request,
please call the following numbers:
Bank of America Associates ONLY:
800-698-4400 (Corporate Workplace Help Line)
Non-Bank of America Tenants: 704-790-1030
(Tenant Services Request Line)
Engineering Department Hours of Operation:
Maintenance Engineers are present in the building Monday – Friday from 5:00AM to 11:00PM and Saturday – Sunday 6:00AM to 2:00PM.
All Engineering requests are given a priority code and responded to within that time period. This can range from an immediate response for flooding, safety issues or power outages to a 24 hour response for less urgent matters, such as getting quotes from subcontractors.
Film Crew and Photo Shoot Processes and Guidelines
Contractor and Vendor Identification:
All contractors/vendors in the building are required to send in an access form at least 24 hours in advance of any work to be performed. Once the contractor/vendor arrives, they must present a valid photo ID, register with the Dockmaster at the loading dock and will be assigned a temporary ID badge. The access form can be emailed to firstname.lastname@example.org for approval.
Parking is offered on a “first-come; first-serve” basis at the Center City Green Parking Deck and the Bank of America Center Parking Deck (formerly known as Bank of America Corporate Center Parking Deck). Car wash and car detailing are available Monday – Friday from 7:00 AM to 6:00 PM. Pricing and information may be found by calling 704-333-0549.